Responsible Gambling
For most of our players a game is a bit of fun and excitement. For some people gambling can turn into a problem, so we want you to know the risks and have simple ways to stay in control. Play only with money you can afford to lose and never see gambling as a way to make money.
Habits that help
- Decide on a deposit limit before you start and stick to it.
- Set a time limit as well, and keep gambling as one hobby among many.
- Do not try to win back what you have lost.
- Stay away from the games when you feel stressed, low or under pressure, or after alcohol, drugs or medication.
- Pause whenever you get tired or lose focus.
- Keep to one account, so you always see how much time and money you spend.
Deposit limits
Our support team can set a daily, weekly or monthly ceiling on your deposits. Ask by live chat or e-mail.
Self-exclusion
If you want a break from gambling, send a message to Support and choose a period between 6 months and 5 years. The exclusion cannot be lifted until that period ends, and opening a new account during it breaks our rules and may lead to a permanent ban.
Protecting minors
You must be over 18, or the higher legal age where you live, to play. Keep your sign-in details away from children, and think about filter software that blocks gambling content on family devices.
Outside help
A self-test from the National Council on Problem Gambling and the meetings of Gamblers Anonymous are there for anyone who worries about their gambling.
Talk to us
Write to [email protected] at any time. The conversation costs nothing and stays private.